Terms of Use

Operator: MAYDON PARTNERS LLC, TIN 312567545

Version of 3 November 2026

These Maydon Rent Terms of Use (the "Terms") describe how the Maydon Rent platform works and what is allowed on it. The Terms are the service rules referred to in the Maydon Rent Public Offer (the "Offer") and form part of the Agreement concluded by accepting it.

Capitalised terms have the meaning given in the Offer, unless Section 1 defines them differently. If the Terms and the Offer conflict, the Offer applies. Fees for the App, liability, changes to terms and disputes are governed only by the Offer, and the processing of personal data by the Maydon Rent Privacy Policy.

1. GENERAL PROVISIONS AND TERMS

1.1. The Terms are binding on all Users, including visitors without an Account to the extent they apply to them. By continuing to use the Platform, the User complies with the Terms as currently in force.

1.2. Platform means the Maydon Rent website https://dev.rent.maydon.tech and the Maydon Rent mobile app for iOS and Android. The Platform includes the App within the meaning of the Offer. The set of functions on the web version and in the mobile app may differ.

1.3. Property means immovable property within the meaning of the Offer. A Property may consist of several premises (for example, a building and the apartments or offices in it), each of which may be let separately.

1.4. Account has the meaning given in the Offer. Company Profile means the Account of a legal entity. Employee means an individual to whom a company has given access to its Profile with a specific role.

1.5. Rental Request means a Tenant's request to rent a specific Property, sent through the Platform.

1.6. Chat means correspondence between Users about a Listing or a Rental Request, including system messages from the Platform.

1.7. Moderation means the Operator's review of Listings, Reviews, messages and other materials for compliance with the Terms.

1.8. Review means a rating and/or text about another User or a Property, left after a rental.

1.9. Verification Badge means a mark on a profile or Listing showing that certain information has been verified through an External Service.

1.10. Promotion means a paid function that increases the visibility of a Listing.

1.11. Rental History means information about the User's current and past lease agreements kept on the Platform.

1.12. External Services means OneID, MyID, E-IMZO, E-Ijara, the cadastral information system and other government and third-party services the Platform is integrated with. They operate on their own terms (clauses 3.3, 8.3 and 11.3 of the Offer).

2. ACCOUNT AND IDENTITY VERIFICATION

2.1. Listings can be searched and viewed without an Account. An Account with a verified identity is needed to post a Listing, send a Rental Request, write in Chat, leave a Review or draw up a lease agreement.

2.2. Only an individual aged 18 or over with full legal capacity may create an Account (clause 2.4 of the Offer).

2.3. Identity is verified through OneID, MyID or E-IMZO. The Platform receives from these services only the information needed for the selected function (clause 4.1 of the Privacy Policy).

2.4. One person, one Account. It is not permitted to create an Account in another person's name, use someone else's Account or transfer one's own.

2.5. The full name and other information received from External Services cannot be changed manually. The User keeps the rest of their profile data up to date.

2.6. Protection of the means of access and the steps to take in case of unauthorised access are governed by Section 4 of the Offer.

3. ROLES, COMPANY PROFILES AND EMPLOYEES

3.1. There are two roles on the Platform: a Tenant looks for and rents Properties, and a Landlord lets them. One Account can act in both roles.

3.2. A Landlord may be:

• an individual who owns the Property and posts it in their own name;
• a legal entity that owns the Property or is otherwise lawfully entitled to let it, acting through a Company Profile.

3.3. Posting Listings on behalf of an owner (as an agent, realtor or other intermediary) is not permitted on the Platform.

3.4. A Company Profile is created by the head of the legal entity or by a representative whose authority is confirmed by the legal entity's electronic digital signature through E-IMZO.

3.5. The company invites Employees and assigns them roles with specific access rights. An Employee's actions within their role are deemed to be the company's actions.

3.6. The company is responsible for keeping access rights up to date and promptly removes Employees who should no longer act on its behalf (clause 4.2 of the Offer).

4. PROPERTIES AND LISTINGS

4.1. A Listing is posted in two steps: the Landlord creates the Property and then publishes a Listing for its rental. Creating Properties is available in the version of the Platform that supports this function.

4.2. Residential and commercial real estate located in the Republic of Uzbekistan may be let.

4.3. The cadastral number of a Property is entered when the Property is created. The Operator may check the information against the cadastral information system; a Property whose information does not match may fail Moderation.

4.4. A Listing must match the actual Property and rental terms:

• photos show only this Property, are current and carry no third-party watermarks or logos;
• the rent is stated in full; the deposit, utilities and other mandatory payments are stated separately;
• one unit, one active Listing; duplicates are not permitted;
• the description does not mislead about the area, condition, location or rental terms.

4.5. The Listing description may be generated automatically by the Platform. The Landlord checks it before publication and is responsible for its content (clause 6.1 of the Offer).

4.6. The Landlord removes the Listing when the Property has been let or is unavailable. The Operator may hide a Listing that is clearly out of date.

4.7. Other persons see only the public part of a Listing, to the extent confirmed at publication. Passport data, PINFL, bank details and private documents are not published (clause 4.3 of the Privacy Policy).

5. MODERATION

5.1. Every Listing goes through Moderation before publication. Moderation is repeated after a change to the address, price, photos or description.

5.2. During Moderation the Operator checks the Listing for compliance with the Terms and the law, completeness of information and signs of inaccuracy. Moderation is not a check of ownership, the condition of the Property or the reliability of the parties (clause 6.5 of the Offer).

5.3. Moderation is normally carried out on working days.

5.4. After Moderation, the Listing is published, returned for changes with an explanation of what to fix, or rejected with the reason stated.

5.5. The Operator may remove a published Listing or other material if a breach of the Terms is found, including following a complaint from another User.

5.6. A Moderation decision can be challenged through support under Section 14 of the Terms.

6. SEARCH, RENTAL REQUESTS AND VIEWINGS

6.1. The order in which Listings appear in search depends on the search parameters, how current the Listing is, and Promotion. Promoted Listings are labelled (Section 10).

6.2. A Rental Request expresses interest in renting and is not an agreement. The Landlord may accept or decline a Rental Request; the Operator does not guarantee a response or the conclusion of an agreement (clause 6.5 of the Offer).

6.3. When sending a Rental Request, the Tenant states the terms they want. The Landlord sees information about the Tenant to the extent needed to consider the Rental Request (clause 4.2 of the Privacy Policy).

6.4. The parties agree the time and arrangements for a viewing in Chat. The Operator does not take part in viewings unless a viewing has been ordered as a separate service (Section 11).

6.5. Listings and decisions on Rental Requests must not contain requirements that discriminate on grounds prohibited by law.

6.6. We recommend not transferring money before viewing the Property and checking the agreement, and not making payments outside the Platform to people whose identity has not been verified.

7. CHAT, COMPLAINTS AND BLOCKING

7.1. Chat is for discussing the rental of a specific Property. Chat also receives system messages from the Platform about the status of the Rental Request, the agreement and other actions of the parties.

7.2. In Chat it is not permitted to:

• insult, threaten or harass the other person, or use hate speech;
• send spam, advertising of third-party goods and services, or links to suspicious websites;
• ask for passwords, verification codes or bank card details;
• publish other people's personal data or documents without a lawful basis;
• send sexual material, violent scenes or other unlawful content.

7.3. A message, User or Listing can be reported using the "Report" function. The Operator reviews complaints and does not allow objectionable content or abusive behaviour on the Platform.

7.4. Complaints about threats, fraud and unlawful content are reviewed within 24 hours, others within a reasonable time. Based on the outcome, the Operator applies measures under Section 14.

7.5. A User can be blocked using the "Block" function. A blocked User cannot write to you or send Rental Requests for your Listings. A block can be lifted. It does not terminate a lease agreement already concluded or the obligations under it.

7.6. The Operator reads correspondence only to review a complaint, investigate a breach or in cases established by law.

8. LEASE AGREEMENT, SIGNING AND REGISTRATION

8.1. The parties may prepare a draft lease agreement on the Platform. It is filled in from the Listing and Rental Request data; the parties agree and change the terms themselves (clause 6.2 of the Offer).

8.2. The agreement is signed with an electronic digital signature through E-IMZO. Signing is available in the version of the Platform that supports this function.

8.3. On the instruction of both parties, the Platform sends the signed agreement and the required information to E-Ijara. Registration is carried out by E-Ijara; the status of the agreement on the Platform reflects its response. The Operator is not a party to the agreement or an electronic document management operator and does not register agreements (clause 8.2 of the Offer).

8.4. The parties are responsible for the content and lawfulness of the agreement, its performance and tax obligations.

8.5. The parties agree amendments to and termination of the agreement themselves. Where the function is available, amendments can be drawn up and sent to E-Ijara through the Platform.

8.6. The User keeps the documents they need themselves (clause 8.4 of the Offer).

9. REVIEWS, RATINGS AND VERIFICATION BADGES

9.1. A Review can be left only after a rental whose agreement was made through the Platform: the Tenant reviews the Property and the Landlord, and the Landlord reviews the Tenant.

9.2. A Review describes the author's own experience honestly and to the point. Reviews given for a reward or in exchange for a discount, Reviews of oneself or one's own Properties, Reviews given under pressure, and insults, personal data and advertising in Reviews are prohibited.

9.3. The Operator does not edit the text of a Review. It may hide a Review that breaches the Terms but does not remove Reviews because of a negative rating. The person a Review is about may reply to it publicly.

9.4. The rating is calculated from the ratings in Reviews by a rule that is the same for everyone.

9.5. A Verification Badge shows that the User's identity has been verified through OneID, MyID or E-IMZO, or that the Property information matched the cadastral information system. A badge is not a guarantee by the Operator regarding the User or the Property (clause 6.5 of the Offer).

10. PAID FUNCTIONS AND PROMOTION

10.1. The core functions of the Platform are free. The Operator may introduce paid functions, for example Promotion, advanced analytics and functions for companies.

10.2. The terms and Tariff of each paid function are shown before it is confirmed. The obligation to pay arises only after these terms have been accepted (clauses 3.1 and 7.2 of the Offer).

10.3. Promotion increases the visibility of a Listing but does not guarantee Rental Requests or the conclusion of an agreement. Promoted Listings are labelled as promoted.

10.4. A promoted Listing goes through the same Moderation and follows the same Terms as a regular one.

10.5. Refunds of fees for the App are governed by Section 7 of the Offer.

11. PLANNED SERVICES

11.1. This Section applies to each function from the moment it is launched. The Operator announces a launch in advance, and the terms of a function are shown to the User before it is used.

11.2. Payments. The Platform will make it possible to pay rent, utilities and repairs. Payments are processed by a licensed payment provider on its own terms. The Operator does not receive, hold or transfer funds under a lease agreement unless the Offer provides otherwise (clause 6.4 of the Offer).

11.3. Repairs and maintenance. The parties will be able to record the need for repairs on the Platform and split the costs as they agree: paid by the Landlord, the Tenant, or both parties in agreed shares.

11.4. Services for Landlords. A Landlord will be able to order from Maydon FMG or the Operator's partners professional photography, conducting viewings, Tenant screening, insurance, rent default cover and management of the Property under a trust management agreement.

11.5. These services are provided by the service provider under a separate agreement with the User, not by the Operator. The Operator passes data to the provider only at the User's request and to the extent needed. Belonging to the same group of companies is not in itself a basis for transfer (clause 4.4 of the Privacy Policy).

11.6. Tenant screening is carried out only with the Tenant's consent and to the extent disclosed to them before the screening.

12. ANALYTICS AND RENTAL HISTORY

12.1. A Landlord has access to analytics on their Listings, for example views and Rental Requests. The scope of analytics may depend on the type of Account and paid functions.

12.2. The Operator may show aggregated market analytics. They are based on depersonalised aggregated data and do not make it possible to identify a specific User or Property.

12.3. After a rental ends, information about the agreement is kept in the Rental History and remains available to the User. Retention periods are governed by Section 6 of the Privacy Policy.

12.4. Other Users, for example a future Landlord, can see the Rental History only with the consent of the User it relates to.

13. PROHIBITED ACTIONS

13.1. In addition to Section 10 of the Offer, it is prohibited on the Platform to:

• post Listings for Properties the User is not entitled to let, or with knowingly false information, prices or photos;
• state an understated price or a non-existent Property to attract Rental Requests;
• mislead or deceive other Users, including by extracting prepayments or bank card details;
• impersonate another person, the Operator or its staff;
• leave fake Reviews, inflate ratings or otherwise manipulate ratings;
• send spam and advertising unrelated to the rental of the posted Property;
• collect other Users' data, including by automated means, and use it outside the Platform;
• circumvent Moderation, blocks or restrictions, including by creating a new Account after being blocked;
• publish unlawful, offensive, discriminatory or sexual content or violent scenes.

13.2. The Operator does not allow objectionable content or abusive behaviour on the Platform and responds to it under Section 14.

14. MEASURES FOR BREACHES AND APPEALS

14.1. If the Terms are breached, the Operator applies measures proportionate to the breach:

1. a warning;
2. hiding or removing material (a Listing, Review or message);
3. restricting certain functions, for example Chat or publishing Listings;
4. temporary or permanent blocking of the Account.

14.2. The Operator informs the User of the measure applied and the reason for it, unless disclosure is prohibited by law or would hinder the protection of the Platform (clause 15.2 of the Offer).

14.3. In the event of a material or repeated breach, the Operator may terminate the Agreement under clause 15.3 of the Offer. The Operator may report signs of fraud or another offence to the competent authorities in cases established by law.

14.4. The User may challenge a decision through support within 30 days. The Operator responds within the period set by clause 16.2 of the Offer.

14.5. Measures under this Section do not terminate a lease agreement or the obligations of its parties (clause 15.5 of the Offer).

15. ACCOUNT DELETION, CHANGES TO THE TERMS AND CONTACTS

15.1. An Account can be deleted in the Platform settings, in the mobile app and on the website. Before deletion, the Platform shows which current agreements and obligations remain in force and which data are retained by law (clause 6.4 of the Privacy Policy).

15.2. A Company Profile is deleted by its owner. Employees then lose access to the Company Profile but keep their personal Accounts.

15.3. The Terms are changed under Section 14 of the Offer. The current version is always available on the Platform.

15.4. Questions about the Terms, complaints and appeals are sent through support on the Platform, by email to info@maydongroup.com or by phone at +998 99 288 88 88. The Operator's details are set out in Section 18 of the Offer.